How to Protect Your Practice: Lessons from a Dental Compliance Officer
The truth about dental compliance.
What happens when you're reported to the dental board?
Real compliance risks—and how to protect your license—with Duane Tinker
If a complaint hit your desk tomorrow, would your notes hold up? Would your systems?
In this episode of Dental Office Rescue, Linda sits down with Duane Tinker, former dental board investigator and CEO of Dental Compliance Specialists, to unpack the real reasons dental offices get reported—and how to avoid becoming the next case file.
Duane shares what most dentists get wrong about HIPAA, OSHA, credentialing, and documentation—and why your best protection starts with clear systems and consistent communication.
What Really Happens When You're Reported?
- What investigators actually look for in your records, forms, and team training
- Why poor consent forms and outdated notes put your license at risk
- How everyday shortcuts (even unintentional ones) can trigger board complaints
- The hidden risks of new associates and uncredentialed billing
- Why good communication can stop most complaints before they escalate
Smart Compliance Isn't About Fear—It's About Protection
“Every complaint, every investigation, every fine—almost all of it is preventable,” says Duane. Whether it’s recordkeeping, team training, or risk-proofing your billing systems, the right processes aren’t just about compliance. They protect your reputation, revenue, and peace of mind.
“There’s what the rules say—and then there’s how they’re enforced. Know both.” – Duane Tinker
Stronger Systems, Safer Practice
Solid documentation and smart protocols aren't just for emergencies. They build trust—with patients, regulators, and your team. If you're feeling unsure about your office’s compliance or credentials, this episode is your wake-up call (without the scare tactics).
Get in touch with Duane Tinker at Dental Compliance Specialists to ensure your practice is protected today!
Want Help Protecting Your Practice?
Book a call with Linda and the team at Zeroed-In Dental Solutions.
Let’s take the billing, credentialing, and compliance pressure off your plate—so you can focus on patients and peace of mind.
Get a free copy of her Amazon bestselling book, Dental Office Rescue, at rescuemydentaloffice.com
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